WinnersBet: The WinnersBet customer support platform is, for the most part, one of the more well-conceived parts of the website. They offer live chat, email and FAQs, with the former the easiest way to get in touch and customer service representatives generally helpful when they do. A phone number would be an added bonus, but with live chat available most queries should be able to be resolved pretty quickly.
TopSport: TopSport has a decent customer support platform, with a couple of options to get in touch with them and helpful agents. The major drawback of this part of the site, however, is the fact that they don’t offer live chat, which is typically one of, if not the, easiest ways to get into contact with a bookmaker and have a query resolved.
Verdict
Each of these companies offer decent customer service options, with both of them missing one common form of contact; a phone number for WinnersBet, and a live chat function for TopSport. Live chat, however, is in our view the easiest and most efficient way to get a problem resolved, so the presence of that platform with WinnersBet means they get the win here.
Round 9 Winner: WinnersBet